How to provide and manage social media tools for communication with teenagers and young adults

If you work in TYA health and social care, then this best practice guidance is for you. Hear about the merits of which media to utilise and how colleagues have overcome barriers, some perceived and some real, to reach out to young people in a medium of their choosing.

Social media

This best practice guidance does not detract from the strength of face-to-face professional support; social media communication is not a replacement. However, it can empower and enable young people to choose how to access information, at a time and place that is convenient to them, at a time when a lot of control in their lives is taken away from them simply because of their diagnosis.

Best practice statement

Published March 2017